Privacy Policy

Alosheellis a brand of Alosheell Manufacturing Private Limited (“we”, “us”, or “Alosheell”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit or make use of our website.

1. Information We Collect

We may collect the following types of information:

a. Personal Information
When you interact with our website (such as creating an account, placing an order, or contacting us), we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses.

b. Usage Data
We automatically collect data on how you interact with our website. This may include:

• Pages visited

• Products viewed

• Time spent on the website

• Clicks and other interaction data

c. Device & Technical Information
We may collect:

• IP address

• Browser type and version

• Operating system

• Device identifiers

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To provide customer service and respond to inquiries

• To personalize your shopping experience

• To send marketing communications (only with your consent)

• To analyze website usage and improve our services

• To detect and prevent fraudulent activity

• To comply with legal obligations

3. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, your data will be deleted or anonymized.

• Data Retention Period is 10 days.
• We only keep personal data for as long as it is necessary to fulfill the purposes for which it was collected (e.g., account management, service delivery, legal compliance).
• Certain data (such as billing, tax, and compliance records) may be retained for a legally mandated period.
• If you close your account, we may retain limited information for record-keeping, fraud prevention, or legal obligations, after which it will be securely deleted.
• Accounts that remain inactive for a defined period (e.g., 12–24 months) may be deactivated and data archived or deleted.
• Some data may be retained in secure backups for disaster recovery purposes for a limited time.
• Where possible, personal identifiers are removed, and data may be retained in anonymized or aggregated form for analytics and reporting.
• Users may request data deletion in line with applicable data protection laws (such as GDPR, CCPA, etc.).

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site performance

• Analyze traffic

• Personalize content

• Improve marketing efforts

You can manage or disable cookies through your browser settings. For EU users, a cookie consent banner is provided to opt-in or opt-out of non-essential cookies.

5. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Withdraw consent at any time

• Object to or restrict certain types of processing

• Request data portability (where applicable)

To exercise these rights, please contact us at accounts@alosheell.com.

6. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: accounts@alosheell.com